Unified Communications

OneCloud UCaaS

Reliable and Flexible Communication System to Optimize and Streamline Your Workflows 

Your team uses a variety of devices to get work done both in and out of the office. Communicating from different locations can be difficult. Streamline your workflow and reduce costs with a reliable flexible communication system. Robust features give your team and users the ability to manage more than one location. 

TelWare’s cloud-based solution seamlessly supports communication anytime, anywhere, any device. We deploy unified communications as a service over your internet connection to eliminate complicated wiring, reduce physical infrastructure and cut costs. Improve communications and professional representation when you connect with clients and customers.

Robust Business Features Under One Unified System

OneCloud Mobile App

The OneCloud app is a cloud softphone that extends VoIP functionality beyond a landline or desktop phone. It brings features of the OneCloud platform directly to end user's mobile devices as a complete Unified Communications Solution.

Regardless of device, OneCloud mobile app users can maintain the same identity. Making or receiving calls from any location becomes a simple task. Users are able to seamlessly send an ongoing call from one device to another. Your team can continue a call without interruption. OneCloud Mobile grants the user the ability to manage contacts, voicemails, call history, answering rules, greetings, presence, and more in a single location. 

OneCloud Pricing

OneCloud offers single plans to fit your every business need saving you time and money. Please click on the pricing button below or click here to select your pricing preferences.

TelWare Cloud PBX

TelWare Corporation was founded in 1984 as a dealer of traditional business phone systems and communications cabling. As technology evolved, we leveraged our expertise in the telephony field to provide a full-featured, cloud-based business phone service that addresses hosted PBX solutions and specific customer needs and requests. As cloud PBX providers with over 30 years of expertise, we’ve shifted to voice over IP (VoIP) solutions that provide a full-featured, fully supported communications platform.

Voice Communications

Voice communication systems are a critical component of most organizations today as they have been for almost one hundred years. The ability to communicate with the right people at the right time is increasingly important as the business climate continues to accelerate. What has changed are how these systems are deployed and managed. Voice communication, which was tied to a desk in years past, can now happen anytime and anyplace  you choose. Our team of telecom experts will work with you to understand your requirements and to optimize and customize your telephone system to suit you. We deliver the best business phone systems, installation, and maintenance services, as well as applications and processes.

Video Communications

Video conferencing is a great resource that many Charlotte businesses are utilizing. Through the use of video, businesses can expand their client base more than ever before. IP-based technology serves as an excellent avenue for conducting business over distance, when you need to see as much as hear the person you're communicating with.

Contact Center

As the younger generations become buyers, interactions within businesses are evolving. The phone is no longer the only way to reach customers. Web chat, text and email are all integral parts of the customer journey to connect and communicate with your business. Omnichannel call centers can integrate all of these components and prioritize agents based on skill sets, thus creating the ultimate customer-service experience.

Conferencing

Conferencing is a great resource that businesses of all sizes are utilizing. Through the use of voice and video conferencing services, businesses can expand their client bases more than ever before. Technology serves as an excellent avenue for conducting business across multiple locations. With expanded conferencing services, these can be deployed beside existing systems or as part of a new deployment.

Mobility

Having mobile flexibility is essential to productivity and efficiency in today’s mobile world. With the number of remote workers rapidly increasing, expanded mobility capabilities are critical.

Employees need access to company network services at home or on the road — including everything from emails and documents to the company phone system. With TelWare’s technology and our managed mobility services, you can expand your company’s geographic footprint without losing your local edge.

UCaaS

What if you could subscribe to a single service that provides complete communications across the globe? What if you could incorporate the initial saving of VOIP with other digital communications such as messaging, video, texting, and conferencing, and extend them across the enterprise? This is the goal of cloud unified communications delivered as a service. Unified communications as a service (often simply called UCaaS) is a cloud delivery model that offers a variety of communication and collaboration applications and services, generally over the global IP network. With UCaaS, unified communications services can be made available from the cloud to enterprises.