A Comprehensive Growing Network

Founded in 1971, Gypsum Management & Supply (GMS) operates in a growing network of subsidiary companies throughout the U.S. and Canada with more than 250 distribution centers. GMS’s extensive product offerings are designed to provide a comprehensive one-stop-shop for the interior contractor who installs these products in commercial and residential buildings.

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The GMS Difference

GMS is driven by their entrepreneurial spirit; yards operate freely and are locally managed. Each yard determines what is needed to best serve their customers and market. At your GMS yard, you'll see locally selected products and get expertise on local code requirements. This allows each GMS yard to provide the quality and attention you typically expect with the resources of a large corporation to back it up.

Maintaining Yard Autonomy

Previously, each GMS yard was separate in terms of networking and communications. GMS approached TelWare with the task of bringing each of these yards together under one large nationwide interconnected data network – while simultaneously maintaining the autonomy of each yard.

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One Company, Multiple Yards

GMS’s project presented a unique challenge, requiring TelWare to provide unified communications solutions for over 2,000 users and to over 150 different GMS yards while maintaining their identities. Solutions included structured cabling, data center implementation, warehouse paging, and managed phone systems. TelWare technicians remotely collaborated with each local manager to create a tailored experience in this joint effort. 

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The Right Product, at the Right Time

GMS’s deep product and delivery expertise ensure customers get the right product at the right time. GMS’s use of cutting-edge solutions allows them to move the industry forward with smart, intuitive solutions that improve the service, options, and opportunities provided to its customers. In keeping with GMS’s individualized approach, TelWare customized each site install to fit each local yard’s needs.

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Tailored Made Solutions

Besides using Avaya IP Server Edition, GMS yards are interconnected under one network. Each yard will maintain their independence with customized auto attendants and direct-dial numbers, yet employees will be able to dial extension to extension to any yard across the country. After all, TelWare understands that one size doesn’t fit all for businesses.

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