For more information on OneCloud call 800-637-3148

or fill out the form below and a TelWare OneCloud Specialist will be in touch.

Simple User

$14.99

Lobby, Analog, Page, and Door Phone

  • White-Glove Implementation
  • Basic Business Phone
  • Unlimited Nationwide Calling
  • HD voice, Secure voice

Modern User

$24.99

Standard Business User

  • White-Glove Implementation
  • Unlimited Nationwide Calling
  • Dedicated Phone Number
  • HD Voice, Secure Voice
  • Business SMS & MMS*

Communicate Your Way
  • Mobile Apps IOS/Android
  • Web-Based Softphone
  • Remote Worker Compatible
  • Team Instant Message Chat
  • Intercom/Paging
  • Multi-Site Extension-to-Extension Dialing
  • Answering Rules
  • Device Swapping


Meetings
  • Audio Conferencing
  • Video Conferencing with Screen Sharing
  • Webinars*
  • Conference Bridge


CRM Integrations
  • 20+ Out-of-the-box Integrations
  • Screen Pop
  • Click-to-dial
  • Open APIs


Voicemail for Everyone
  • Voicemail to Email
  • Voicemail Transcription
  • Group Voicemails


Office Productivity
  • User Presence
  • Attendant Console
  • Call Parking
  • Automatic Call Recording
  • Phone Rental Option
  • Call Forwarding


Administration
  • Multi-Level Auto Attendant
  • Multi-Site Options
  • Music on Hold
  • Quality of Service Report
  • Call Reports & Analytics
  • Caller ID
  • Dial-by-name Directory
  • Voice-to-text*
  • Text-to-voice*
  • Call Management Web Portal
  • Call Recording & Storage


Optional Features
  • International Long Distance
  • Toll-Free Phone Numbers

*Feature to be released April 2020

Elite User*

$34.99

Call Center, Agent Login & Queuing
​* Modern User  +  Elite User Plan

Perfect choice for Call Centers. You get all features from the Modern User plan, PLUS all the additional features listed below.



Smart System Routing
  • Inbound Call Routing
  • IVR
  • Virtual Call Hold
  • Voicemail Routing
  • Outbound Dialing
  • Chat and Co-browse



Administration Tools
  • Call Recording
  • Whisper coaching, silent monitoring, and barge-in
  • Supervisor Tools
  • Prebuilt Reports
  • Easy IT Administration Tools
  • Analytics and Dashboards


Performance Optimization
  • Performance Management
  • Quality Management (QM)
  • Screen Recording
  • Speech and Text Analytics
  • Coaching and Learning Tools

Secure & Reliable System
  • Active Failover
  • Guaranteed Uptime
  • Permission-based Access
  • Work-anywhere Agents

User Engagement
  • Collaboration
  • PBX Integration
  • Shared Directory
 
* By entering information, you consent to receiving calls and emails from TelWare regarding our products and services at the information provided.