VoIP (Voice over Internet Protocol) has been making waves lately — this time in connection with business telecommunications. Not only has the technology improved and stabilized, it turns out that it saves companies plenty of money and time as well. Here's how:
No Extra Fees
Landline companies have charged extra for years, especially when it comes to making long-distance calls. After all, it's expensive to maintain a vast copper-wire infrastructure, and it has become increasingly hard to find technicians who can work on these outdated systems. Both of these factors drive up premiums.
Consequently, using landline companies no longer makes financial sense for businesses that have a routine need to communicate with remote clients and employees. IP telephony relies on the internet, driving down business communication costs. The Plain Old Telephone System (POTS) is phasing out over the next ten years, and business are upgrading to VoIP in droves.
No Need to Fiddle With Hardware PBX Boxes
Some brands of PBX systems are notorious for being confusing, touchy or some combination of the two. Those who have them find it aggravating to add, remove or change extensions. Using hosted phone systems eliminates this problem. All you need to do is enter the relevant information into your online interface. The system takes care of the rest. Since the controlling program is hosted on a remote server, you never need to touch the PBX hardware.
Features and Basic Costs Are Often Cheaper
Every phone service has basic costs for plans and features. These are almost always lower with hosted phone systems. Hosted phone systems eliminate the problem of being locked into expensive landline bundles just to get access to one or two critical functionalities.
Hosted phone systems provide far more features at a reduced cost. Your business can enjoy automated-attendant services, three-way calling, caller ID, video conferencing, call recording, unlimited extensions, voicemail to email and much more. Your business can easily unify its communications without on-premises hardware that needs ongoing maintenance.
To learn more about the benefits of VoIP and hosted phones, contact TelWare at 1-800-637-3148 or firstname.lastname@example.org. TelWare is a national leader in the installation of voice, video, data and unified communication solutions. TelWare is an authorized Avaya, Star2Star, 3CX and SimpleWAN dealer.