Business telephone systems are an important element every successful business. The correct system can increase productivity, help cut costs, and improve customer service. Choosing the correct business telephone system, however, is no small task.

“Telecom expenses are generally the third highest overhead expense for a business,” says Mike Canipe of TelWare. “When buying a new business telephone system, it’s important to make an informed decision.”

For almost 30 years, TelWare has been helping Charlotte business telephone system clients with all phases of planning, design, installation, and maintenance of communications systems for various types of businesses. Below are a few tips to assist you in buying a new business telephone system.

Determine the Size of Your Business

It’s a good idea to start with a headcount. Determine the number of employees that are going to use the business telephone system. It is also important to determine the number of extensions needed for things such as fax machines and other equipment that may need to connect to the phone system, including monitored data systems and remote door lock openings.

Choose Systems That Grow with New Technology

Most businesses begin with the expectation of growing. When choosing a business telephone system, it’s important to keep this principle in mind. Look for a system that can grow with you.

“TelWare advises most Charlotte businesses to look for a robust telecommunications infrastructure that can meet all of their current needs and grow with them for years to come,” says Canipe.

Additional Considerations

Below are a few additional considerations to keep in mind when buying a business telephone system:

  • Work with existing wiring if possible.
  • Determine whether you can use any telephones you currently have.
  • Install extra cabling for future needs.
  • Consider leasing and financing options.

For more information on buying a business telephone system, please call Mike Canipe with TelWare at 704-409-3136. We look forward to helping you design and implement your new business telephone system!

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