Many business owners have transitioned to IP phone systems and for good reason. There are huge benefits to making the switch, however, change is not always easy in the workplace. Change is disruptive and comes with new challenges, but change is also good. This is especially true when it comes to technology. If you are pondering the switch to an IP phone system, there is no better time than now. The top features below may help you make your decision sooner.


Since IP phone systems use the internet to transmit voice and video calls, it is extremely easy to expand your communication network as your business grows. Unlike digital phone systems that require the installation of additional onsite equipment to add sets and lines, IP phone systems expand by activating licenses on existing equipment. When it comes to scalability, IP phone systems save time, money, and hassle.


When you have employees who work outside of the office, it is essential that they are easily reached through their mobile devices. Mobile communication is easier than ever when devices are directly tied into the company's IP phone system. Your employee's mobile devices become part of the infrastructure so important calls and voice mail are accessible from any location.


IP phone systems use internet technology and fiber optics to provide fast connections for reliable, high-quality calls. You can expect clear communication without the worry of phone outages due to weather changes such as rain or severe storms.

Customer Satisfaction

Improving customer communication is a huge benefit of switching to an IP phone system. Handling customer calls is more effective with cloud-based phone systems. The system is accessible from any computer in the workplace making it easy to use any of the available features. Your staff can attend to customers in a timely manner which improves customer satisfaction and creates a less stressful work environment.

As you can see, IP phone systems are here to stay. With all of the features and benefits they offer to businesses, it is no wonder more business owners have transitioned away from digital phone systems.

For information about IP telephone systems, simply contact TelWare at 1-800-637-3148 or TelWare is a national leader in the installation of voice, video, data and unified communication solutions. TelWare is an Authorized Avaya, Mitel, and Star2Star Dealer.

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