TelWare Technician Training

How does TelWare consistently stay ahead of the pack in the telecommunications industry?

One reason is our vigilant dedication to employee development.

Telware invests significant time and capital into maintaining the highest caliber of trained technicians and staff the industry offers. We have training programs in place to ensure our staff maintains maximum levels of expertise, allowing our clients to save time and money knowing service will be fast, accurate and complete. We strive to provide a one-stop solution to businesses that need timely and cost-effective resolutions to their communications challenges.

Our sales executives must meet our partners’ product knowledge standards by completing seminars and corporate training events. Sales executives are required to become certified experts in all of our unified communication, networking, and video solutions; and must renew those certifications annually to ensure we are providing the most current and complete solutions to our customers.

Factory Trained Technicians

TelWare’s phone and network technicians attend factory certified training courses with partners, including Avaya, Mitel, Star2Star, and Adtran, which provide telecommunications industry recognized certifications. Today’s VoIP (Voice over Internet Protocol) based phone systems are always integrated into the data network, so our technicians also complete networking and SIP (Session Initiation Protocol) courses. Our veteran technicians also hold certifications from legacy phone system brands such as Nortel and Comdial.

Our cabling technicians receive training with major cabling suppliers including Corning and Commscope, earn BICSI certifications, and complete networking courses. TelWare also provides in-the-field training, where veteran technicians teach TelWare standards to apprentices. Customers are often amazed by how clean and neat our cabling installations are compared to other vendors.

At Telware we have dedicated staff who are constantly scanning the technology and telecommunication horizons, helping us offer the state-of-the-art solutions our customers need to match the pace of their business’ growth. Every business needs fresh ideas and constant attention to market changes to maintain a strong product delivery system. Telware knows that focusing on our employee’s product knowledge and continual education ensures Telware has a competitive edge in the market.

TelWare is a national leader in the installation of voice, video, data and unified communication solutions. Contact TelWare at 1-800-637-3148 or sales@telware.com to see how we can help your organization. TelWare is an Authorized Avaya, Mitel, and Star2Star Dealer.

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