Charlotte, North Carolina, March 19, 2020

During this time of uncertainty, we are committed to meeting your business needs. We will continue to provide the highest level of service and support during the COVID-19 crisis.

  • We are currently increasing our levels of customer service to ensure that you will not experience any delays in service and support to your organization. Rest assured that our dedicated team of trained experts is here to help and is prepared to respond to support requests quickly.
  • We will provide continuous support thru the agility and responsiveness of our remote technical service representatives.
  • We are dedicated to maintaining open lines of communication. We will keep our customers informed of any relevant changes, should they occur, while also keeping the health and safety of our employees a top priority.
We wish you well during this challenging time. If you should have any questions, concerns or technical issues regarding your business, please don’t hesitate to contact us.

TelWare Resources

Remote Working Technology
Whether you're a small business or an enterprise, our OneCloud  technology provides smart solutions for working remotely. The OneCloud suite is a reliable and flexible unified-communications system that's capable of optimizing and streamlining both on and off-site workflows.  

Virtual Meeting Solutions
Businesses that normally meet with clients do not have to put their meetings on hold; as an alternative, try video-conferencing technology. Remote workers will also benefit from video conferencing, as they will be able to connect and collaborate with colleagues without disruption, increasing productivity. Web real-time communication (WebRTC) makes it possible. With OneCloud, attendees can join a conference with the click of a button.

Other Solutions Available

  • Mobility Applications
  • Internal Chat & Collaboration
  • SMS/Messaging
  • Integrations
  • Multi-device
  • Call Center
  • Auto Attendant Capabilities
For additional information on these solutions, please visit

Contact Information

Questions or Concerns
Online at TelWare Contact Information
Phone: 800.637.3148

Technical Support
Online at TelWare Technical Support
Phone: 800.637.3148

Customer Portal
Online at TelWare Customer Portal
Phone: 800.637.3148

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