TelWare Corporation, a leading Charlotte business telephone system provider, proudly announces that we received the “Partner in Customer Excellence” designation from Avaya, a leading global provider of business collaboration applications, systems and services.
Charlotte Business Telephone System Provider Wins Award
The "Partner in Customer Excellence" distinction identifies and rewards channel partners who achieve significantly higher scores in their customer satisfaction surveys. Customer satisfaction is now a critical element in determining partner level status for Avaya, and the new designation recognizes those that go above and beyond.
“Earning this designation speaks volumes about our commitment to our clients,” said TelWare president Brian Clontz. “Avaya has helped us alleviate the frustrations and concerns often felt when dealing with technology and large-scale deployments. We do all we can to allow our clients to focus on what matters most to them—their business.”
TelWare Corporation has built a reputation on providing voice, data and video solutions for today's businesses. Since 1984, TelWare's commitment to service, product quality and customer satisfaction has been unequaled. They partner with many of the area's premier businesses and help them create successful relationships with their customer base through relationships that encourage collaboration, communication and results.
TelWare's customer service policy is based on being proactive. This means that businesses can call them twenty-four hours a day, seven days a week and get the help that they need right away. The TelWare fleet of service vans is radio dispatched and staffed with factory trained technicians who are ready to respond to your needs. Headquartered in Charlotte, North Carolina, they have the resources to cover both North and South Carolina for any major repair quickly and efficiently.
Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, data solutions and related services to companies of all sizes around the world. For more information please visit www.avaya.com.