star2star

Problem:

Login Screen Error: The customer only gets a blue screen when trying to start up the Star2Star Framework Application instead of a login request.

Solution:

  • Open Windows Explorer (file browser)
  • In the address bar paste %appdata%\star2star\
  • Delete the folder labeled 'cache'
  • Restart Star2Star Framework Application and you should get the Login screen as normal.

TelWare is a national leader in the installation of voice, video, data and unified solutions. Contact TelWare at 1-800-637-3148 or sales@telware.com to see how we can help your organization. TelWare is an Authorized Avaya, Mitel, and Star2Star Dealer.

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