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Whether you’re a startup or a Fortune 500 company, every business needs to communicate effectively with their clients, employees and vendors. As one of the nation’s leading business telephone system providers, we know a thing or two about business communication.

At TelWare, we are constantly researching the best communication tools. To enhance our customer experience and internal processes, we thought we'd share some must-have tools for business communication so you can focus your time and energy on growing your business.

Business Phone System

Business phone systems are key tools for almost any company, providing the ability for staff and customers to communicate with each other. Behind the success of every business enterprise, a business VoIP phone system plays a major role. Apart from the fact that VoIP phone service is cost effective, the quality of communication is higher. In addition, there are several options for effectively managing business communication that are not available in ordinary telephone systems.

“In the last several years, we’ve seen an explosion in the number of companies adopting VoIP as their primary communication mechanism,” says Mike Canipe of TelWare. “Businesses have realized that this option can reduce costs and improve customer service while providing them access to features that increase their employee productivity.”

We deliver the best business phone systems, installation and maintenance services, applications and processes to ensure maximum performance and ease of use, critical to maintaining a strong communications presence. Our team of telecom experts will work with you to understand your requirements and to optimize and customize your telephone system to suit you.

Business Networking

A planned and organized network is the best investment that you can make for your data infrastructure. A well-planned and organized network also frees up time and money, and helps avoid future network problems. TelWare has an experienced and dedicated staff that are skilled in designing and installing complex networking architectures.

MPLS (multi-protocol label switching), VPN (virtual private network) business networking for multiple office locations is one of our premier business networking consulting, planning, design and installation services. The popularity of MPLS, VPN networking options bridges multiple offices together, increases team communication and decreases business resource overhead! We sell, install and maintain network products that will provide your business with the latest technology at affordable prices.

Video Conferencing

Companies of all sizes and in every industry are adopting video conferencing as a way to stay connected, increase productivity and cut costs. Video conferencing is a great tool because you can see the facial expressions and body language of conference participants. These are both important aspects of communication that are lost with a basic telephone call. Video conferencing also allows the opportunity for your staff to have face-to-face contact with your customers.

TelWare offers Radvision video conferencing. Radvision, an Avaya company, is a leading provider of products and technologies for unified visual communications over IP, wireless and emerging next-generation networks. Radvision offers the broadest and most complete set of standards-based video networking infrastructure and developer toolkits on the market today.

Global Business Communication

There is no doubt that utilizing these must-have business communication tools will help your company cut expenses and increase efficiency. To learn more about TelWare’s unified communications services, contact Mike Canipe with TelWare at 704-598-4700 or email Mike. We look forward to helping you take advantage of the communications tools available to ensure your business continues to grow!

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