Merchants are seeking more ways to reduce processing fees, accept secure payments and connect with customers. They are seeking the best technology with un-interrupted service that connects at hyper speeds. Overall, merchant services are becoming much more sophisticated and technologically advanced.

Cost Improvements

Primarily, merchants are interested in reducing processing fees. When they work with the right hardware and service company, they can actually reduce fees substantially. On average, merchants with options from all the major processing companies can reduce fees by around 20 percent. Processors should provide these services through all the major payment mechanisms, including credit cards and debit cards. Processors must also enable new technology on mobile phones, including NFC/RFID systems.


Next, merchants would like secure systems that are invulnerable to hacking. End-to-end encryption restricts third parties from stealing data or obtaining sensitive information. Merchants want to know that this technology is applied to their payments -- without paying a premium for it. Furthermore, they want these systems to connect at super high speeds with 100-percent uptime, 24 hours a day, seven days a week.


Lastly, merchants want a seamless process with few charge backs and an easy compliance process. That means that the processor will help them handle any issues that arise -- without the hassle of being a payment expert.

Telware offers merchants a multitude of payment options, including credit cards, debit cards and NFC/RFID devices. For information about how merchant services can simplify your business, contact TelWare at 1-800-637-3148 or TelWare is a national leader in the installation of voice, video, data and unified communication solutions. TelWare is an Authorized Avaya, Star2Star and SimpleWAN Dealer.

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