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It's impossible to go shopping for phone service these days without hearing about VoIP. VoIP, or voice over Internet protocol, is a technology that allows you to make phone calls using the Internet instead of traditional telephone lines. While it might not be the best option for every customer, VoIP is a choice that needs to be investigated and carefully weighed when it comes time to get a new phone service provider.

What Are The Advantages of VoIP?

VoIP's primary advantage is that it's less expensive than traditional phone service. How much cheaper? VoIP telephone service should average between $8 and $30 a month, depending on your calling patterns, package, and service provider. That is a big savings right out of the gate, and for a lot of people that's enough motivation to switch phone service immediately. In addition to its low base cost, VoIP tends to throw in a lot of bonus features to sweeten the deal.

So What's The Catch?

VoIP sounds like one of those "too good to be true" deals. You get high quality phone calls with crystal clear reception, and you get them for pennies on the dollar.

So seriously, what's the catch?

First off you need to have high-speed Internet available to you. If you don't have a robust Internet connection then VoIP just isn't going to be a feasible way for you to make phone calls. This means that rural areas might not have VoIP service, but urban ones typically do. It may require buying new telephone equipment that works with VoIP service. We often see that the cost savings from a analog or digital line conversion to VoIP will cover a large percentage of the new equipment required.

There are typically two types of VoIP providers. One subset provides VoIP lines over your existing bandwidth. These are usually lower cost options but are more prone to issues with call quality, since your important business call is using the same bandwidth as your co work watching cat videos on youtube. The second set of providers are generally carrier class and offer a secure VOIP using a separate network connection. This setup ensures the highest level of clarity and reliability as they completely manage the call traffic from your site to their core network.
Before signing on the dotted line for your new Internet telephone service it's important to examine your bills, your needs, and your costs. If switching to VoIP is going to save you big bucks in both the short and long-term then there's no reason not to switch today. That said, you need to look before you take that leap.

For more information on VoIP and if it's right for you simply contact TelWare at 1-800-637-3148 or sales@telware.com. TelWare is a national leader in the installation of voice, video, data and unified communication solutions. TelWare is an Authorized Avaya, Mitel, and Star2Star Dealer.

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