Without a doubt, hosted phone systems (also known as PBX systems) have many advantages over on-premise phone systems:
  • Cost effectiveness
  • Scalability
  • Ability to outsource maintenance
  • Speedy disaster recovery
  • Dependability

Ideal for Small Businesses

Small business owners in particular should take advantage of hosted phone systems. Gene Marks, a small-business owner and a contributor to Forbes Media, discusses these advantages in the article "The Pros of Hosted Phone Systems":

"Are hosted phone systems good for just about every small business? Frankly, yes. There's no hardware. You can give an extension to that sales guy in Tupelo, Miss., and he'll get his calls directly or sent to him any number of ways. Having been a user for five-plus years I can't really complain about the reliability."


Since hosted solutions are cloud-based, your employees can have access to their own extensions over the Internet — no matter where they reside! As a result, your employees aren't tied down to one work location, effectively reducing costs and increasing productivity.

Pay for What You Use

A hosted phone system offers scalabilty. When your business grows, your hosted business phone system can easily expand along with it. You can give your new hires an extension instantly! Of course, if you do seasonal hiring and your staff numbers fluctuate, you can add or take away users easily.

Cost Savings

A major disadvantage to purchasing an on-premise phone system is you're obligated to pay for the system upfront. With hosted phone systems, you just pay a monthly fee and you can pursue the tax advantages of an ongoing operational expenditure.


Your hosted phone system offers a full range of features, from auto attendant to call queues, offering more flexibility than an on-premise phone system. In addition, your PBX system can easily integrate into a variety of organized networks.

Increased Business and Communication

According to Business Cornwall Magazine, the wrong telecoms may actually lose your company the business it needs to succeed. In other words, traditional telecoms that supply on-premise systems are dropping more than 20 percent of calls. In fact, you could lose the calls to your competitors!

The right business phone system will increase customer satisfaction and, as a result, boost your sales. At TelWare, we offer leading unified communications solutions that will help your business grow.

To gain a modern edge over traditional phone systems, contact TelWare at 1-800-637-3148 or TelWare is a national leader in the installation of voice, video, data and unified communications solutions. TelWare is an authorized Avaya, Star2Star, SimpleWAN and 3CX dealer.

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