Is your business telephone system living up to its full potential? Lost calls, dropped calls, hard-to-navigate call menus and busy signals can frustrate customers and cost you money. A system that was perfectly adequate for your needs when it was installed just a few short years ago can quickly become outdated and overwhelmed as your business grows. Phone systems, like any critical business system, need regular maintenance and repair to continue working at peak efficiency.

Preventative Measures

Unfortunately, far too many businesses ignore their phone system until something critical breaks. The system failure usually occurs long after maintenance plans have been allowed to lapse, or long after the system manufacturer has moved on to newer systems, leaving the business with an aging and orphaned phone system.

Superior Solutions

At Telware, we speak the language of business telephony. We service the newest Voice over Internet Protocol (VoIP) systems, such as Avaya, 3CX or Star2Star, as well as a wide range of older legacy systems, including Nortel and Comdial. We can help keep your phone system running at peak efficiency, regardless of whether your system is Private Branch Exchange (PBX), VoIP or something in between.

If your business owns an older legacy system like Nortel or Comdial, we can conduct a cost analysis to determine if it would be more cost effective for your business to replace a crashed system with a new phone system. After all, both Nortel and Comdial products are no longer made, so replacement parts are getting harder to find; scarcity is causing the price on refurbished equipment to rise. Whether your phone system can be maintained with replacement parts or needs to be updated with a new system, you can rest assured that TelWare will find the most practical and cost-effective solution based on your business's goals.

If you need help programming or configuring your phone system, TelWare has over 33 years of experience in telephone-system setup and repair and is a telecom leader in the Carolinas and beyond. Our trained technicians can custom program your phone system to suit your specific business needs.

Our highly trained staff has been helping customers in the Charlotte area take their telephone systems to the next level since 1984. TelWare provides top-of-the-line service to local businesses, helping them maintain system uptime and reliability.

For information about the repair, maintenance or replacement of your existing business phone system, contact TelWare at 1-800-637-3148 or TelWare is a national leader in the installation of voice, video, data and unified communications solutions. TelWare is an authorized Avaya, Star2Star, SimpleWAN and 3CX dealer.

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