Some of our clients have probably seen a familiar face around during phone installations and support visits. As one of our younger team members at TelWare, Lucas has become an integral part of our team and an expert technician. Although Lucas has only been in the industry for a year and a half, he has put forth an incredible amount of dedication to learning and improving his skill.
Lucas is a recent graduate of UNC Charlotte with a degree in computer science. As a new technician in his first full-time position, Lucas looked to Cliff and other seasoned technicians for guidance and best practices. Lucas developed a lot of his knowledge on the job by working with Cliff and his other coworkers and attributes his current know-how to them. For him, some of the more unfamiliar concepts going in were the older analog phone systems as well as advanced networking. As a new topic for him, he found the networking side of the job to be very enjoyable as it offered him a fun new challenge to take on. He has been a part of many networking projects to date and many company installations. No matter the location, Lucas is constantly a positive and friendly face to see around any office.
Outside of his career, Lucas finds enjoyment in playing musical instruments. He’s played piano and guitar for most of his life and plans to continue. He is also an avid Carolina Panthers fan and looks for any excuse to show his Panthers pride!
We’re not the only ones who notice the good work Lucas does. Some of our customers have gone out of their way to send positive feedback on Lucas. Wes from Johnstone Supply said, "Lucas continues to react to our requests and needs with urgency and professionalism. Customer service like this is why we selected Telware for our telecommunication needs." And Tracy from Town of Matthews said, “Great service as always! Thanks, Lucas!”
We appreciate all Lucas does to help our company run smoothly and to help our customers have a positive experience.
For more information on how TelWare can support your business, contact TelWare at 1-800-637-3148 or email@example.com. TelWare is a national leader in the installation of voice, video, data, and unified communication solutions.