When it comes to Charlotte business solutions, unified communication is essential. It's crucial that your staff can communicate, not just with each other, but with your customers! At TelWare, our team of dedicated telecom experts works with you to understand your business needs and optimize a custom telephone system to suit you, no matter what industry you are in.
Technology changes almost daily in telecommunications, making it difficult to know whether you’re always getting the best value for your money. Our technical expertise ensures you’ll enjoy the maximum telecom cost reduction—often with improved services or features. We’ll make sure you’re getting the best combination of the following telecom services:
- Cellular, Internet & Data Plans
- Local & Long Distance Voice Service
- Answering Services
- Computer & Network Maintenance
- Telephone System Installation & Maintenance
Through our partnership with Avaya, a global provider of business collaboration and communications solutions, we offer business solutions for numerous industries including banking institutions, healthcare facilities and law firms.
Solutions for Financial Institutions
Did you know that one billion consumers will have smartphones by 2016? Your banking customers want to interact with your institution on their own devices, during their own schedules, and on their own terms. If you’re not there to engage with them, it could lead to customer dissatisfaction and lost business. TelWare and Avaya can help you provide convenient and comfortable mobile and online options for your customers and adapt to their changing preferences and evolving technologies.
Focused on enabling educational institutions to improve student achievement and outcomes, Avaya solutions for education help transform and improve the campus experience. Avaya helps schools and institutions realize the next-generation campus—one that is more mobile and digitally connected than today’s standard. As a trusted partner to over 5,000 educational institutions globally, Avaya supports educational clients in seamlessly converging and consolidating voice, data and video networks to facilitate a more mobile and connected campus.
Solutions for Healthcare Facilities
TelWare offers a variety of unique unified communications solutions that give healthcare facilities a customized solution to fit any need and budget. These capabilities can be implemented in existing network environments, eliminating the expense of replacing current systems and processes. TelWare’s healthcare solutions help hospitals:
- Reduce medical errors, wait times and improve the patient experience
- Improve accessibility of specialists and caregivers
- Increase physician and nurse mobility
- Collaborate and diagnose patients faster
- Improve the quality and transition of care
- Decrease preventable readmissions
Law Firm Solutions
Specifically designed for the needs of today’s law firm, Avaya IP Office provides a single, compact solution with a wide range of capabilities that can be customized to the specific needs of your firm. Clients expect high levels of accessibility today, and it’s critical to provide the kind of personal service that wins new business and builds loyalty.
Keeping everyone in touch is just the start of what a communications system can do for today’s law firm. The right communications system will also enable your firm to:
- Cut costs – supporting a flatter structure and fewer support personnel who can work effectively from anywhere.
- Eliminate errors and increase cash flow – by automating the process.
- Simplifying a wide range of routine tasks such as call recording and administering the phone system.
Charlotte Business Solutions
Being a startup company means you’re facing some very special challenges. Your budget is tight and your income is fluctuating and uncertain. Choosing quality solutions that cut initial costs and grow with your business is essential to long-term profitability. With telecom costs representing 10% of the typical IT fixed expense budget for most organizations, choosing the right business telephone system is one of the most important decisions you will make.
In today’s challenging economic environment, growing businesses need to be able to take advantage of any window of opportunity to drive innovation and be ready to benefit from the return of favorable business conditions. A business telephone system from TelWare gives you the power and flexibility to be a leader in your industry.