All successful business owners and managers will tell you that flexibility, mobility and access to service on-the-fly make the difference between competing at the top of the market and just competing. Providing business telephone systems, support and service to North Carolina's business cities of Greensboro, Raleigh and Charlotte keep TelWare at the top of the communications marketplace.
"We have been providing the Carolina's top business telephone system sales, service and support to Charlotte, Greensboro, Winston-Salem and Raleigh since 1984," says Mike Canipe of TelWare. "The investment that we have made over the years in serving both North and South Carolina gives us an incredible marketplace advantage to respond to thousands of customers each year across such a large geographic region."
The most visible sign of our commitment to serving such a large region is our fleet of TelWare service vehicles. "You may have seen our fleet on the road or parked at your business," says Canipe. "I can't count the number of times that clients tell me that they saw one of our service vehicles in Greensboro, Raleigh or Charlotte. I even see them when we're out working with clients or meeting with new prospective clients!"
Driving Greensboro, Raleigh, Winston-Salem and Charlotte Business Customers
"We invest heavily in hiring the most-qualified technicians, service and support professionals and we provide on-going training and development to keep them at the top of the market," adds Canipe. "Our ownership also believes in equipping our teams with the latest and best equipment, infrastructure, resources and total support. One of the biggest tools we have is our fleet of TelWare service vehicles, equipped with technicians and rapid response toolsets."
- Region-wide mobility. Our fleet of service vehicles empowers our technicians to respond anywhere, anytime our business telephone system customers need us. Mobility gives us total marketplace reach, flexible response times and an extremely dependable level of commitment to service.
- Trained technicians and tools. Our TelWare service vehicle fleet houses the most important part of our program of excellent service: trained technicians and fully-stocked tools. "Each service vehicle is staffed and stocked so it's just like having the entire TelWare company show up at your business," says Canipe. "This type of commitment to our business telephone customers has helped us for the past 29 years provide superior levels of support and service to Greensboro, Raleigh, Winston-Salem and Charlotte business customers."
- Feeling confident and assured. We have had so many business telephone system clients tell us that when they see our TelWare service vehicles arrive at their business that "everything that might be wrong or need repair will soon be right." Hearing our business clients tell us that they feel confident and assured when we arrive at their business keeps our technicians and service teams motivated and eager to help.
The next time you see one of our TelWare service vehicles on the road or at your business, remember that each one of these are powered by a highly-trained, technology-stocked, fully-equipped and prepared business telephone system service professional.