Companies of all sizes are increasingly being challenged to maintain tight operational schedules and meet customer demands - all while walking the razor's edge of diminishing IT budgets and limited resources. For many businesses, an Avaya unified communications system can increase efficiency by integrating multiple real-time communication services into one source.
Businesses now have the ability to accelerate their sales rates, increase their productivity and make quicker business decisions. Driven by recent advances in mobility, unified communications is quickly becoming the preferred method for businesses to collaborate.
What is Avaya Unified Communications?
Industry leaders often describe unified communications (UC) as communications being integrated in order to optimize business processes. This means that a company is able to seamlessly unify processes with real-time communications (like instant messaging, chat, and telephony/VoIP) with non real-time communications (such as voicemail, e-mail, SMS and fax).
It's often assumed that UC is a single product, but it's actually made up of a set of products that provides a consistent, unified user interference and user experience across multiple devices and media types.
In the video below, you'll see how Avaya unified communications can be a competitive advantage for businesses to manage multiple tools and platforms under one system. Think of UC as the Swiss Army knife of communications - the most functional multi-tool on the market.
Charlotte's Unified Communications Provider
Collaborating through text, video or voice dramatically improves your ability to communicate, both within your business and externally with your customer base. This improved communication also leads to a higher quality of work. Since your staff will be able to compare and contrast information quicker, business decisions can be made more efficiently.
To learn more about unified communication systems and how it can help accelerate your Charlotte business’ growth, contact TelWare at 1-800-637-3148 or firstname.lastname@example.org. Be sure to like our Facebook page and follow us on Twitter for all the latest technology and telecommunications news!