Avaya-IP-Telephony-AwardAvaya IP Office systems are the industry-leading communication solutions for many small and medium sized businesses in Charlotte. So, it should come as no surprise that Internet Telephony Magazine has named Avaya IP Office 8.1 it's 2012 Unified Communications Product of the Year. A system that unifies voice, email, IM, conferencing, video has an omnipresence of productivity and efficiency in the workplace.

The Avaya IP Office provides Charlotte's small and mid-sized businesses with unified communication tools typically reserved for large companies. With this system your entire staff can communicate anytime, anywhere. Receiving this award allows Avaya to continue helping Charlotte businesses take advantage of increasing their employees' productivity, delivering superior customer service, and reducing costs at the same time.

"The winner of this award demonstrates the highest level of quality and excellence in addressing real needs of small-to-mid-size businesses," explains Mike Canipe of TelWare. "It's designed to enhance workforce flexibility, so you can maximize your productivity while reducing operating costs.

Avaya IP Office Award Benefits

Below are the wide range of benefits and capabilities of Avaya IP Office:

  • Scale - Supports up to 1,200 users perservice with centralized licensing and management.
  • Video Collaboration - Enables rich, fully interactive, multi-party video conferencing for users inside and outside the corporate network.
  • Mobility - Extends service to personal devices. Make calls, check voice mail, send instant messages and see presence status from an Apple iPad or Windows Device.
  • Microsoft Lync Integration - Click to call contacts, switch from IM to call, and access the corporate directory without costly voice licenses, complex administration, or serve modifications.
  • Simplified Networking - Avaya ERS 3500 series switches deliver one-minute plug-and-play set up with Avaya IP phones.

The Avaya IP Office system is the ultimate unified communications solution. Your overall ability to serve customers is enhanced through a sophisticated and affordable communication system. Operations that once took multiple interfaces to complete are no more. With all communication interfaces consolidated into one concise system, your business can not only enjoy an organizational overhaul, but Avaya-IP-Office-222-300x219improvements to operational efficiency in general.

Benefits of Avaya IP Office

  • Send and receive instant messages.
  • Manage audio conferences with the click of a button.
  • Check the status of co-workers right in your computer screen (see who’s “on the phone”, “away”, or “do not disturb”).
  • Click to speed dial.
  • Access voice mail and email in one mailbox and see all your messages together.

"From an operational standpoint, the Avaya IP Office system catapultes businesses to a new level of collaboration," says Canipe. "Earning the "Product of the Year" accolade distinguishes exactly how this unique unified communication solution continuously provides unparalleled and reliable service to businesses."


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