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Avaya IP Office is the flagship Avaya solution for midsized businesses and provides a simple, unified communications system. This Avaya phone-system platform is easy to deploy, use and manage. Now, with version 10.0, it’s gotten even better.

What’s great in Avaya 10.0?


Increased Scalability

Avaya IP Office 10.0 is a single platform that offers scalability up to 3,000 users across 150 locations. Protect your business phone system investment with one system that supports growing businesses, simply and cost effectively. You will not need to start over and get another new system as your business grows. Avaya IP Office 10.0 has grown also by increasing the number of hunt groups to 600 and soft consoles to 75. Other examples of scalability include enhanced music on-hold capabilties and directory capacities, as well as the option of adding button modules to existing sets. Five different IP Office editions allow you to match a particular edition to your specific requirements.

Flexible Deployment Models

This enables customers to match deployment models with infrastructure plans and objectives. Your deployment can be a virtual machine (VM), server, or a mix. Match the deployment models that best suit your business needs.

Simplified Management

IP Office Web Manager simplifies management with a consolidated view of multisite solutions through a single URL. Avaya 10.0 simplifies administration with its significantly expanded web manager.

Improved Customer Engagement

With Avaya IP Office Contact Center (IPOCC), you can improve engagement with customers by making sure calls get to the right person quickly using powerful skills-based routing options. Engaging with clients goes beyond voice with web chat, SMS, email, and fax. In addition, more calls can be handled with fewer people via self-service.

Boost your team engagement productivity with the unified communication tools to stay connected from anywhere. Staff can work remotely and have all the same communication options as the office. Enable your employees to use any mobile or home phone as an extension of their Avaya equipment.

For information about how Avaya IP Office can help your business, contact TelWare at 1-800-637-3148 or sales@telware.com. TelWare is a national leader in the installation of voice, video, data and unified communication solutions. TelWare is a Platinum Avaya Business Partner, Authorized Star2Star and SimpleWAN Dealer.

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