Avaya Equinox: In with the New

Date posted: 4/25/18, 3:39 PM

Just when you thought Avaya Equinox couldn’t possibly offer a more user-friendly, seamless experience, Avaya announces some exciting new updates, extensions, and applications that will enhance team collaboration, midmarket Avaya IP Office capabilities, and front-desk call management.

Avaya Equinox Meetings Online

Available today, Avaya Equinox Meetings Online revolutionizes team collaboration and long-distance conferencing with a cloud-based service that can be utilized with or without an Avaya infrastructure. No time-consuming downloads are necessary with this economical, pay-as-you-go service, which conveniently offers app support on Windows, Mac, iOS, and Android devices. And now TelWare can update your Equinox Meetings Online service to include the following features and enhancements:

  • interactive whiteboard for real-time visual demonstrations
  • true application sharing
  • ability to support 50 fully active participants and 500 streaming viewers
  • a “slider” tool that allows latecomer participants to review prior meeting content without interrupting the meeting organizer
  • Forget dealing with overbooked meeting rooms. Collaboration has clearly never been easier than with Equinox Meetings Online.

Avaya IP Office Extensions

By the second quarter of 2018, Avaya will extend the advantages of Equinox to midmarket Avaya IP Office users, so they can receive the same compelling experience as users of Avaya Aura.

Avaya Equinox Attendant

Avaya Equinox Attendant, a PC-based software application that empowers receptionists with efficient call-management tools, is currently available. Such features as "look ahead," presence visibility, recommended call routing, and contextual caller data allow front-desk attendants to provide enhanced, personalized customer service.

Why Avaya Equinox?

Avaya continues to stay on the cutting edge of communications by offering new enhancements to its Equinox user experience, helping businesses increase collaboration, customer service, and productivity. But even before such recent updates to its services, businesses remain loyal to Avaya Equinox for its ease of use and seamless experience across devices, applications, and browsers. Need to switch from your cell phone to your desktop in seconds without a break in communication? No problem. Need an at-a-glance view of your day — as well as one-touch calling, messaging, web collaboration, and audio/video conferencing — in one place? Equinox boasts of its accessible, simple-to-use “Top of Mind” home screen. Need to embed Equinox into your browser or such applications as Google, Office365, or Salesforce? You’ll never have to switch back and forth again. Avaya Equinox is truly intuitive with its fully integrated user experience.

If you would like TelWare to provide Avaya Equinox updates for your business, please contact us at 1-800-637-3148 or sales@telware.com. TelWare is a national leader in the installation of voice, video, and data solutions.

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