Manufacturing

We can work with you to determine the most effective solutions to adapt to the needs of your company. Productivity and efficiency are important factors in manufacturing. Our systems can help you to achieve these goals.  

 

How Can We Help?

Challenges

  • Increase Productivity
  • Reaching Delivery drivers
  • Growth accommodation
  • Legacy and outdated infrastructure
  • Silo'ed services to a unified environment
  • Operation downtime must be minimized

Applications

  • Mobility options for users not tied to a desk
  • Co-location
  • Call center features - call queues, music on hold, etc.
  • Mobile applications and call forwarding
  • Customized call routing
  • Desk-to-desk dialing
  • Call monitoring and recording
  • Overhead paging systems
  • Call center
  • System-wide user presence for easier call routing
  • Voicemail to email
  • PRI and SIP trunking capabilities
  • SMS (messaging)
  • Reduced cost conferencing

Benefits & Impact

  • Pressure to meet 21st-century learning needs while facing tight budgets
  • Reduced higher-learning enrollment
  • New pedagogical styles including Massive Open Online Courses (MOOCs) and internet degrees
  • Equal access to education
  • Keeping up with technology-savvy students
  • Inconsistent network connectivity
  • Controlling bandwidth usage with BYOT initiatives
  • Monitoring large campuses for potential threats
  • Need for cybersecurity, user-access limits and private communication within specific groups

Paging Solutions

Every manufacturing facility needs the paging feature. TelWare can provide overhead paging systems. That can be a tremendous help to the productivity of your company.

We are able to connect your new phone system to your existing paging system. Or we can install a new paging system for you. This paging can use either phones or an overhead horn. Hear the announcement throughout your whole building.

Call Reporting

Let call reporting optimize your workflow and improve your office. Save time and maximize your business. Build reports as you require them. Set up call reporting to have reports generated either daily, weekly, or monthly.

Generate hundreds of reports with various goals in mind. Track employee call patterns to understanding product activity and demand.

Hosted or On-Premise Solutions

Solutions can be either on-premise or hosted through cloud services. We assess your needs and consult with your team. Our advice will align with your personal manufacturing goals. We never give you a cookie-cutter solution but offer a white-glove service.

Whether you choose hosted or on-premise, we help keep your employees accessible. Connect your workforce with a modern phone system.

  • Reviews

    "We very much appreciate the promptness of everyone at Telware with our service needs. Thanks for being on top of things! " ​​​

    Christy Sellers
    American Scale 
  • Reviews

    "Brian Clontz and his team from TelWare exceeded our expectations on every level for the KCI move in Charlotte, NC. In all phases of the project, from planning to warranty, Brian’s team was on point and dependable. With the team from TelWare, KCI was able to move 150 seats from one location to another on the other side of Charlotte in a 48-hour period without interruption to normal business operations. Brian and his team were a pleasure to partner with on this project and we here at the KCI Information Technology department appreciate the effort and the long hours from the TelWare team that helped make this project an overwhelming success. Thank you! We could not have done it without you!” ​​​

    Ray Stone
    Kinetic Concepts, Inc. 
  • Reviews

    "Thank you so much for the fast response in being a new customer. Your technician Matt was incredible. He immediately recognized our ‘old’ telephone system and knew it would work with the Time Warner upgrade we got. He fixed what [another company’s] tech could not do, and even discovered the [other] tech had destroyed our voicemail system. What a fantastic experience on a first-time call to your company. You are now my telephone advisory team."  ​​​

    Jeff Nichols - President
    FJC Air Conditioning Products

Brands That Trust Us

KCI Inc Logo.jpg
 

imex Packaging Logo.jpg
 

Curtis Wright Logo.jpg
 

Engineered Sintered Logo.jpg
 

Universal Yarn.jpg
 

Premier Yarns.jpg
 

NSI Logo.jpg
 

NGK Ceramics USA Logo.jpg
 

Kurz Logo.jpg
 

Leather Miracles Logo.jpg
 

Bloomday Granite Logo.jpg
 

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