Manufacturing Solutions

Manufacturing

We can work with you to determine the most effective solutions to adapt to the needs of your company. Productivity and efficiency are important factors in manufacturing. Our systems can help you to achieve these goals.

How Can We Help?

Challenges

Increase Productivity
Reaching Delivery drivers
Growth accommodation
Legacy and outdated infrastructure
Silo'ed services to a unified environment
Operation downtime must be minimized

Applications

Mobility options for users not tied to a desk
Co-location
Call center features - call queues, music on hold, etc.
Mobile applications and call forwarding
Customized call routing
Desk-to-desk dialing
Call monitoring and recording
Overhead paging systems
Call center
System-wide user presence for easier call routing
Voicemail to email
PRI and SIP trunking capabilities
SMS (messaging)
Reduced cost conferencing

Benefits & Impact

Pressure to meet 21st-century learning needs while facing tight budgets
Reduced higher-learning enrollment
New pedagogical styles including Massive Open Online Courses (MOOCs) and internet degrees
Equal access to education
Keeping up with technology-savvy students
Inconsistent network connectivity
Controlling bandwidth usage with BYOT initiatives
Monitoring large campuses for potential threats
Need for cybersecurity, user-access limits and private communication within specific groups

Paging Solutions

Every manufacturing facility needs the paging feature. TelWare can provide overhead paging systems. That can be a tremendous help to the productivity of your company.

We are able to connect your new phone system to your existing paging system. Or we can install a new paging system for you. This paging can use either phones or an overhead horn. Hear the announcement throughout your whole building.

Call Reporting

Let call reporting optimize your workflow and improve your office. Save time and maximize your business. Build reports as you require them. Set up call reporting to have reports generated either daily, weekly, or monthly.

Generate hundreds of reports with various goals in mind. Track employee call patterns to understanding product activity and demand.

Hosted or On-Premise Solutions

Solutions can be either on-premise or hosted through cloud services. We assess your needs and consult with your team. Our advice will align with your personal manufacturing goals. We never give you a cookie-cutter solution but offer a white-glove service.

Whether you choose hosted or on-premise, we help keep your employees accessible. Connect your workforce with a modern phone system.

Reviews

"We very much appreciate the promptness of everyone at Telware with our service needs. Thanks for being on top of things! "

Christy Sellers
American Scale
Reviews

"Brian Clontz and his team from TelWare exceeded our expectations on every level for the KCI move in Charlotte, NC. In all phases of the project, from planning to warranty, Brian’s team was on point and dependable. With the team from TelWare, KCI was able to move 150 seats from one location to another on the other side of Charlotte in a 48-hour period without interruption to normal business operations. Brian and his team were a pleasure to partner with on this project and we here at the KCI Information Technology department appreciate the effort and the long hours from the TelWare team that helped make this project an overwhelming success. Thank you! We could not have done it without you!”

Ray Stone
Kinetic Concepts, Inc.
Reviews

"Thank you so much for the fast response in being a new customer. Your technician Matt was incredible. He immediately recognized our ‘old’ telephone system and knew it would work with the Time Warner upgrade we got. He fixed what [another company’s] tech could not do, and even discovered the [other] tech had destroyed our voicemail system. What a fantastic experience on a first-time call to your company. You are now my telephone advisory team."

Jeff Nichols - President
FJC Air Conditioning Products