A Company Focused on Performance Improvement

Sales Performance International (SPI), a firm with offices in Charlotte, NC, and across the globe, is dedicated to helping the world's leading corporations elevate their sales relationships, drive measurable sustainable revenue growth and operational sales performance improvement. SPI has assisted more than 1,500,000 sales and management professionals in more than 50 countries and 14 languages achieve higher levels of performance.

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Continuous Improvement

SPI’s unique integration of world-class curriculum, performance technology, and expert services creates a continuous improvement system for enterprise sales organizations. Sales Performance International needed to modernize its audio, visual, and communications systems to maximize efficiency, connect to international satellite offices, and bring remote users online.

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TelWare State-of-the-Art Solutions

“When we built our new corporate headquarters, we wanted a state of the art audio and visual systems in all our conference rooms and training space,” says SPI Chief Financial Officer, Doug Handy. “TelWare helped us design systems that are cost-effective, easy to operate, and work flawlessly. “Today, all of our conference rooms are equipped with high-definition, flat-panel televisions and conference telephones with integrated sound via speakers in the ceiling. The rooms are great for meetings with customers, video conferencing, etc.”

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More Than Just a Phone Install

TelWare stepped up to provide SPI’s new headquarters a complete solution that also included CAT6 cabling and repurposing of existing data infrastructure. TelWare also installed a state-of-the-art IP phone system, a paging system with sound masking, and coordinated the transfer of internet and phone services with their local provider while maintaining the integrity of public IP addresses. TelWare was attentive to provide comprehensive training to SPI employees on the use of newly installed equipment.

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Delivering Experience, Each Time

“We are very happy with our new audio/visual and telephone equipment and with TelWare advisory and installation,” says Handy, “In the past eight years, we have moved our corporate headquarters twice. Each time, TelWare has worked with us closely and managed the installation of new wiring, relocation, and/or installation of new telephone, audio/visual, and network equipment. Each time they did a first-rate job. They have the experience, equipment, and people to get the job done on-time, and on budget.”

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Total Confidence & Trust

“Sales Performance International’s total confidence and trust in TelWare opened doors of opportunity to showcase some of our other business offerings. We have the knowledge and experience to integrate all forms of technology, that go beyond installing a phone system. As a leading managed-service provider, TelWare can provide support for every step of your project, including consulting, planning, installation, and user training. TelWare has you covered.”

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