As a technology communications company, our Support team plays a strong role in helping TelWare achieve business goals and customer satisfaction. We are constantly seeking the next generation of experts to help us strive in the telecommunications industry.

Description:

  • Assist with implementation and installation of IP telephone/Data systems and services and manage the ongoing maintenance of those systems
  • Assist with troubleshooting / help desk
  • System administration / programming
  • Participate in Telephone/Data system design meetings; work with Engineering, end users and other internal and external groups to understand the project requirements and meet deadlines
  • Performs other duties as assigned by management

Qualifications:

  • Must have at least 3-5 years networking experience
  • Experience in Telecom industry preferred
  • The ability to master new skills quickly and efficiently
  • The desire to learn and retain new information
  • The ability to communicate effectively (both verbally and in writing)
  • Excellent organizational and interpersonal skills
  • Highly motivated self-starter, able to lead initiatives as well as contribute as a team member
  • The ability to perform comfortably in a fast-paced, deadline-oriented work environment
  • Must be willing to commute and work in the Charlotte Area

General IT/ Telecom knowledge

  • Must become certified on company provided tests/exams on IP and Telephony/Data systems
  • IP Telephone System, Data Switch and Router programming skills is desired.
  • Working knowledge of the following telephony technologies is desired but not required: IP PBX, VOIP, SIP, PRI/DS1/DS3, IVR
  • Must be willing to travel, occasionally overnight stays.
  • Must be willing to move to the Charlotte area.
  • This position requires a passing grade on the (Networking 4 VVoip + SSVVP certification test) and (SSCA┬« SIP Certification test). The courses and associated tests will be supplied by TelWare and can be reviewed at the following web link. https://www.thesipschool.com/courses/view

TelWare Corporation offers a competitive compensation package including Health Insurance/Vision/Dental, 401K , Vacation time, company vehicle and much more.

TelWare is an equal opportunity employer.

Job Type: Full-time

Experience:

  • Network: 3 years (Preferred)
  • System Design: 3 years (Preferred)

License:

  • Drivers License (Required)

To apply, please email employment@telware.com or click below.


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