Benefits of Avaya one-X Portal
- Work from anywhere and never miss an important call
- Usage modes provide users options whether they’re working in the
office, from a temporary worksite, at home, or from anywhere they have
- Support for both H.323 and SIP communication protocols helps
organizations standardize on a single softphone client for their entire
Features of Avaya one-X Portal
Communication Integration – Access all tools from
one client including voice, high-definition video, voice and fax
messages, audio/video conferencing, and communication history. Click to
initiate emails and instant messages from Avaya one-X Portal via
Microsoft Office or Microsoft Office Portal.
Intelligent Presence – Know colleagues’ availability
and preferred communication options. See whether co-workers are online,
on the phone, available to IM, in a conference call, traveling, or on
vacation. Quickly determine the likelihood of reaching an associate by
phone, IM, or high- definition video.
Instant Messaging – Users can chat in real-time with IM capabilities available directly within one-X Portal.
Visual Voicemail – Visual access to voice and fax
messages with the ability to filter and sort. Users can focus on what is
important and quickly refer back to important messages.
Visual Conferencing – Click-to-Join makes it easy to
start or join a conference call. Users can see who is participating and
speaking. Moderators can identify noisy lines and music on hold, and
mute or drop the line from the call.
Video – Make high-definition video calls as easily
as making a phone call. Unified audio/video features include call,
transfer, forward, conference, hold, mute, call coverage. Make video
calls to Avaya and compatible third-party video endpoints.
Click to Call – Call anyone in your corporate
directory, Microsoft Outlook contact list, or a phone number appearing
on a web page or in an email. Return calls directly from voicemail, call
logs, or from your buddy list with a simple click of your mouse, or
choose wipe-to-dial to begin a call.
Usage Modes – Select the best audio connectivity
path to optimize performance while still taking full advantage of
convenience of an all- in-one client. Take control of your office phone,
make and receive calls from your mobile or home phone, or use voice
Avaya one-X Mobile
Avaya one-X Mobile extends the same corporate communication features you have on desktops to mobile phones and tablets, so your employees can be as effective on the go as when they’re in the office. Leveraging the corporate network and Wi-Fi, instead of cellular plans to deliver communications functions, helps you get the most out of your Avaya communications and mobile collaboration investment.