Avaya IP Office

Avaya IP Office is the right choice for today’s business — whether you have 5, 25, or 3000 employees, are just getting started or are already established, desire on-premise or cloud, or have a single office or multiple locations.We have successfully installed and networked IP Office since 2008, and it has become one of our primary product lines.

Benefits of Avaya IP Office

Collaborate in Real Time, Without Boundaries

Enable employees to stay productive and accessible when away from their desks. Employees can collaborate via video with colleagues and customers from their desks or while mobile (via smart phones, tablets, PCs). They can keep business and operations moving using IM, presence, full call control, conferencing, and more on their devices of choice.

Improve Responsiveness to Customers

Enable customers to quickly reach the right associates — whether employees are in or out of the office. Out-of-the-box integration with desktop applications (such as Microsoft Outlook, Microsoft Lync, Google, and Salesforce.com), multi-layered automated attendants, and mobility applications help speed interactions and provide personalized service to customers.

Keep Up with Growth

IP Office is the most cost-effective solution for growing businesses. Simply upgrade your software or add new hardware for capacity — keeping your initial investment intact.

Affordable Video Conferencing

The Avaya Video Collaboration Solution for IP Office lets you meet face-to-face withcolleagues, customers, and vendors — essentially, anyone with a device and an internet connection — for a rich collaboration experience.

Avaya Devices

Avaya in the Cloud

Avaya IP Office in TelWare's cloud increases scalability, flexibility, and mobility for your entire organization and gives your employees the tools needed, wherever they need them. For businesses that are already IP Office users, moving to the cloud has never been easier; keep the phones and numbers you already have, while extending the solutions and capabilities you already trust.

Avaya customers can seamlessly migrate to TelWare's business cloud services in a cost-effective, quick, and stress-free changeover — and future updates and upkeep are managed by our experienced technicians.

Benefits of Avaya in the Cloud

Easy Management — Includes TelWare 24/7 remote support, so all changes and upgrades are handled by our professional support team.

Turnkey Implementation — Our white-glove service sets up all programming, so you don't need to lift a finger.

Easy Scaling and Flexibility — Avaya IP Office grows with you as your business accelerates. Utilize up to 3,000 extensions — and add new users easily — at up to 150 networked sites.

Feature Rich — Multi-function programmable buttons, auto attendants, call queues, and live call recording are a few Avaya IP Office features.

Future Proof — Updates happen in the cloud, seamlessly.

Reuse Your Devices — No need to learn a new system or fix what isn't broken.

Reliability — Our cloud solutions are fully hosted and mirrored in multiple data centers.

Survivability — As an existing on-premises Avaya user, if the cloud ever gets disrupted, the on-premises system works as a backup.

Mobility (Avaya Equinox App & Mobile Twinning) — Your employees aren't tied down to one work location, effectively reducing costs and increasing productivity.

One Number for All of Your Devices — You no longer need to give out your cell number.

Avaya Equinox

What if you could accelerate the speed of your business? Today, connecting and collaborating are not about the where or the how. It's about the experience. Simplify your workload and optimize your time with one click. Avaya Equinox is redefining communications, removing barriers, and organizing your business. Call, chat, meet, and share in the way that is best for you. Avaya Equinox in TelWare's Cloud gives your employees the tools needed, wherever they need them.

Avaya Euinix platforms

Benefits of Avaya Equinox

Team Collaboration — Hold virtual “in person” meetings that are highly interactive and productive.

Instant Messaging — Connect on any media device with cross-platform instant messaging.

Presence — Users have control over presence status, presence message, and call routing.

Scaling and Flexibility — Deployment options include on-premise or in the cloud, with scalability as your needs grow.

Cross Device Communications — Simplify communications with one app to rule them all.

Mobility — Your employees aren't tied down to one work location, effectively reducing costs and increasing productivity.

Video Collaboration — Use video for consultations, training, team management, and interactive meetings.

Top of Mind — “Mobile first” designed home screen that gives you an “at a glance” snapshot of your day.

If you would like TelWare to provide Avaya updates for your business, please contact us at 1-800-637-3148 or sales@telware.com. TelWare is an authorized Avaya dealer. and a national leader in the installation of voice, video, and data solutions.

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