TelWare Corporation was founded in 1984 as a dealer of traditional business phone systems and communications cabling. As technology evolved, we leveraged our expertise in the telephony field to provide a full-featured, cloud-based business phone service that addresses specific customer needs and requests. With over 30 years of expertise, we’ve shifted to voice over IP (VoIP) solutions that provide a full-featured, fully supported communications platform.
Without a doubt, cloud phone systems (also known as hosted phone or cloud PBX systems) have many advantages over on-premise phone systems:
No Maintenance — Our cloud-based phone system is fully hosted and mirrored in multiple data centers, so there are no on-site hardware-maintenance costs. All changes and upgrades are handled by our professional support team.
Call Routing — Dynamic and flexible call routing lets you control the customer experience and create inbound call flows to get callers through quickly.
Flexibility — Whether adding employees or locations, a cloud phone system provides great scalability at a fraction of the cost of traditional on-premise phone systems. New users can be added seamlessly and have full functionality of office users while working in remote locations. Your hosted phone system offers a full range of features, from auto attendant to call queues, offering more flexibility. In addition, your hosted PBX system can easily integrate into a variety of organized networks.
Mobility — Since hosted solutions are cloud-based, your employees can have access to their own extensions over the Internet and on mobile devices — no matter where they reside! As a result, your employees aren't tied down to one work location, effectively reducing costs and increasing productivity.
Lower Operating Costs — The maintenance and repair of in-house phone systems are costly. Using a cloud-based PBX phone system shifts that responsibility to the provider — meaning, the worry of maintenance and repair costs are essentially eliminated. Since TelWare's phone systems use cloud technology, they can be managed from any Internet-enabled device, which saves money on setup costs and maintenance visits. As a cloud PBX customer, remote maintenance and support is included.
Reduce Equipment Costs — A cloud phone system is virtual, which means there are no costs associated with maintaining a dedicated office space to host hardware. Cloud-based PBX systems are also scalable, so adding or removing lines is simple. You only pay for what you need.
Save on Telecommuter Costs — Telecommuting is now a standard for many businesses. It is not uncommon to have employees in various locations or working off-site for a majority of their day. A cloud PBX phone system is a great way to manage a remote workforce.
Cloud Business Phone Systems Offered by TelWare
GenVox is an all-in-one cloud-based hosted PBX solution that allows you to take your business anywhere at any time. Gone are the days of sitting waiting for calls, or constantly missing calls. With GenVox, you can communicate your way with seamless phone integration.
With 3CX, you can take your extension wherever you go. With apps for Android and iOS, softphones for Windows and Mac, WebRTC softphone and clientless web conferencing you are guaranteed to be kept in the loop wherever you go.
Avaya can radically simplify your day. Make you more productive. Let you focus on what matters most. Wherever you are and whatever needs to be done. Simple and intuitive communications and collaboration. You’ll wonder how you ever got along without it.
Which Cloud UC Solution is Best?
That’s not an easy answer. As you do your own research, you’ll notice that many cloud solutions look similar on the surface. As a telephony expert, TelWare knows those little nuances and differences between each system to help you make an educated decision. We know that not every business needs every feature.
We can match your business needs with the solution that will accomplish your goals best.
TelWare Corporation is an expert in the telephony community and we pride ourselves on having skilled consultants to help you optimize your business. Instead of taking hours out of your day to dive into details, give us a call at 800-637-3148 or send us a chat. The better we get to know your business, the more we can cater to your needs and goals. We commit ourselves to white glove service from the beginning by finding the best cloud phone solution for your business.
Other hosted phone system companies may leave you high and dry with implementation, forcing you to become your own IT department to manage the phone system. Not here. TelWare provides white-glove service by setting up all of the needed hardware and programming, so you get a turn-key hosted PBX system without lifting a finger.
Fully customized IVR/digital receptionist
Call queues/contact-center features built in
Voicemail & fax to email
Integrated text messaging\chat
Video\web conferencing included
Ideal for Small Businesses
business owners in particular should take advantage of cloud
phone systems. Gene Marks, a small-business owner and a contributor to
Forbes Media, discusses these advantages in the article "The Pros of Hosted Phone Systems":
"Are hosted phone systems good for just about every small business? Frankly, yes. There's no hardware.
You can give an extension to that sales guy in Tupelo, Miss., and he'll
get his calls directly or sent to him any number of ways. Having been a
user for five-plus years I can't really complain about the
TelWare offers multiple cloud-based phone system plans that
include long distance. If you're currently paying extra for long-distance calls, consider switching to a bundled plan that includes long
TelWare Cloud PBX customers can expect excellent international rates.
you make lots of international calls? TelWare offers $.05/minute
calling to over 40 countries with our $7.99/month international
Toll-free numbers aren't just for big businesses. Even smaller customers can benefit from having a toll-free number backed by reliable hosted PBX. TelWare offers the following toll-free numbers: 800, 888, 877, 866, 855 and 844. Our toll-free numbers are a simple monthly charge and are added to your hosted monthly bill.