In today's world, there is an ever-growing need for employees with significant IT knowledge. Many business owners struggle to keep their office technology well maintained and up-to-date because they’re not technology experts. But the costs of having a full-time employee dedicated to IT are often not worth the benefits, especially if your business does not need large or complex technology deployments.

The caveat? You still need small business IT services in the areas of standby support and consulting to help identify issues, resolve problems and streamline operations. With managed IT service from TelWare your bases are covered — without breaking the bank.

Our IT professional services are delivered via the cloud, allowing a company to source the software, infrastructure and technical support services necessary for an IP-based communication network. The entire system is monitored and maintained by us, the service provider.

It’s like having an in-house IT team 24/7 — at a fraction of the cost.

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Or speak to a representative at 800-637-3148

 

Managed IT Service: What You Need to Know

Achieving success in a technology business is not an easy task, but you don't need to go it alone. TelWare provides support and maintenance for any equipment that we install, and we can provide support even if you have minimal IT knowledge. In many situations, we can completely take the place of your IT department and provide you with IT consulting services and 24/7 support. Our support team will provide top-of-the-line customer service and communicate with you every step of the way. TelWare will implement support management tasks or processes that need to be accomplished efficiently and non-intrusively to keep your system up to date. We are here to help companies innovate their communication and optimize their business.

IT-as-a-service (ITaaS) is becoming more and more prevalent in the corporate world. TelWare's services are consistent, reliable and up to date with modern technology.

Our IT-as-a-Service includes:

  • Consistent Technical Support
  • Patch Management
  • Remote Monitoring and Management
  • Endpoint Security
  • Desktop Management
  • Remote Control

IT-as-a-Service Benefits:

  • Standardization of IT
  • Lower IT Expenses
  • Continuous Monitoring
  • Predictable Expenses
  • Regular Patches
  • Scalability
  • Green and Lean

For small businesses, ITaaS offers the ability to meet in the middle: You don’t need the cost and complications of full-time IT staff, but you can’t ignore the need for reliable IT support and technology management. IT-as-a-Service from TelWare lets you tap the benefits of standardization, lower costs and 24/7 support, while our expert consultants ensure you get the combination of features and functions that match your business needs.

The White Glove Difference

What makes TelWare managed IT service stand out? Our commitment to white-glove service every step of the way. Experts guide you through design and installation from start to finish, ensuring that what goes live matches your business expectations. Regular follow-up and 24/7 support mean that no matter what you need — or when you need it — we’re here to help.

Contact Us

Or speak to a representative at 800-637-3148