3CX is an
open-standard, software-based PBX that works with popular IP Phones, SIP
trunks and Gateways. It’s a complete unified communications solution,
which includes features such as web conferencing, presence, softphones,
smartphone clients and more – without the inflated cost and management
headaches of an ‘old style’ PBX.
With out-of-the-box Unified Communications features such as presence, voicemail-to-email, and instant messaging your employee productivity is bound to see an increase. 3CX also includes integrated, plugin free web conferencing which includes advanced features for ultimate collaboration.
See presence of colleagues
Deliver Faxes & Voicemail to Inbox
Web conferencing for all
3CX is a software based PBX which runs on mainstream operating systems, and works with SIP standard based IP Phones, SIP trunks and VoIP Gateways to provide a full PBX solution – without the inflated cost and management headaches of an ‘old style’ PBX. Used by more than 250,000 customers globally, 3CX has been recognized for its innovation and cutting-edge technology.
See Presence of Colleagues
The ability to view the status of other colleagues (“Presence”) is a great time saver, avoiding unnecessary call transfers or voice mail tags, and makes managing and working with remote employees easier than ever. Need some quiet time to ﬁnish a project? Customize your status and prevent any annoying disturbances.
Avoid Unnecessary transfers of phone calls that irritate customers
Visicle from all 3CX clients: Mac, Windows, Android, & iOS
Instant Messaging & Chat
Allow employees to communicate together via text messaging, without the need to rely on third party messaging systems or give out personal phone numbers. Your employees can send and receive chat messages via the 3CX Windows, Mac, iOS and Android clients from anywhere.
No need for third party chat software
No additional cost
Available on Mac, Windows, iOS, & Android
TelWare Installation and Management
As a TelWare customer, your cloud service includes 24/7 technical support. Because 3CX is software-based, it can be easily managed by your team of IT administrators without the need for special telecom skills.
No need for extensive telecom knowledge or training
Central Control from the 3CX management console
Choose from popular IP Phones, VoIP Gateways, SIP Trunks
Take Your Extension Anywhere
3CX includes clients for smartphones and Mac or Windows laptops that allow users to use their office extension from anywhere, seamlessly integrated as if they were in the office. Not only are all calls to the office free of charge, but employees can leverage one single number and make a professional impression.
Take your extension everywhere you go
All calls are free of charge – slash your mobile phone bills
Increase productivity – work from anywhere
One number – Don’t give out your personal mobile number
Integration With Mac, Windows, iOS and Android
Mobility is a no-brainer for 3CX, which includes powerful softphones for Mac and Windows, as well as smartphone clients for iOS and Android. Answer calls via your office extension on your smartphone or control your deskphone from your desktop with CTI mode. Slash your company’s mobile costs and increase employee productivity and mobility at no additional cost.
Halve your Telephone Bill and Increase Sales
With 3CX, companies can reduce their telephone costs by up to 80%, by leveraging SIP trunks, WebRTC, free calling to remote extensions and offices and reducing the number of fixed telephony lines. With the CRM integration, agents get a customer name rather than a number.
Save on call costs by lowering mobile & customer service number bills
Easily add and remove extensions
Know who’s calling with CRM integration and increase customer satisfaction
Leverage existing hardware, wiring and low cost open standard hardware
Advanced Call Features
Never miss a call! Your customers can hang up and still retain their position in the queue. They’re automatically called back when they reach the top of the queue.
Review how long your customers have waited in a queue before your employees took the call and see the amount of answered and unanswered calls.
Improve customer service by screening calls with the Listen In, Listen In and Whisper and Barge In feature.
Massively increase your employee’s productivity by providing advanced call features such as real-time call statistics, wallboards, SLA alerts, a selection of queues and more!
3CX WebMeeting: Online Meetings and Video Conferencing Made Easy
Attend meetings around the world with the cutting edge technology of the WebRTC-based 3CX WebMeeting. Hold face to face meetings at the click of the button! How? By using 3CX WebMeeting which is WebRTC based and eliminates the use of clients. 3CX WebMeeting, is an easy-to-use web conferencing solution that transforms the way you communicate and collaborate within your company and with customers. Save time and money by hosting your meetings online.
Say goodbye to plug-ins with WebRTC
3CX WebMeeting uses WebRTC technology to enable video and voice communications to take place through the internet browser. Participants can now seamlessly join meetings without the need to download any additional plug-ins.
Save Time & Money with Feature-Rich Web Conferencing
Cut travel costs with integrated web conferencing. When plain old voice communication just isn’t enough, 3CX’s integrated video conferencing solution saves you travel time and money by allowing users to connect and collaborate in real-time and enjoy face-to-face communication wherever they are. Today online meetings need more than video – presentations must be high definition and crisp audio quality as if you were there. Share your screen to demo software, or point users to a particular website using the co-browsing feature. Classroom features, such as polling and feedback, allow you to keep your audience engaged. Assist your customers by offering them Remote Control of their PC and hand over the meeting control to another participant.
Eliminate expensive Web Conferencing Services
Visualize a sales pitch with video
Host effective webinars using the classroom features
I just wanted to tell you how much I am loving our new phone system [3CX] and the phones! The use of the headset has been like unleashing me from my desk, and even allows me to step outside to take calls, if needed. The app is amazing! I like the accountability that it provides, among about 100 other things.