Charlotte business telephone system support from TelWare.

Managed Phone System

Purchasing, installing and continuously updating your business’ voice and data communications system can be exhausting, not to mention expensive. That’s why leading business telephone provider, Telware, offers a managed phone system that allows your business to take advantage of all the solutions and services you need—without the cost and complexities of owning and running it yourself.

We’ve discovered that a managed  phone system is what users need to get real impact out of the complexity and power of VoIP services, especially for changing, growing, dynamic companies.

Why Do I Need a Managed Phone System?

To budget for fixed costs. Most manufacturers offer at least a 1 year warranty. This is all well and good, but who pays the labor required to identify simple malfunctions from truly faulty parts, and then professionally remove, (without voiding the manufacturer’s warranty), while directly dealing with the manufacturer? Unfortunately the manufacturer’s warranty does not cover these services.

They certainly won’t pay a service company to perform this duty on your behalf. With a maintenance contract you are ensured that your phone system is never down for long and you will never have to pay for a new part when damage is experienced through normal use. In addition, common maintenance practices, such as moves, adds, and changes are provided at a discounted rate.

Maintenance Contract Holders Have Access To:

  • 24×7 Parts and Labor Coverage – Parts need to be replaced periodically. If your telecom equipment becomes defective or experiences failure during normal use we will replace it and install it for free. Protect your investment…
  • Priority Status – All contracted customers receive priority status for parts and services over non-contracted customers. Your system will always have guaranteed immediate support from our factory certified technicians.
  • Included Services – Contracted customers receive Included services such as remote changes, help desk, training of new staff, premise visits and special equipment pricing.
  • Faster Response Time – For major system outages and emergencies your contract guarantees you a maximum 4 hour response time so your system will never be down for long.

To learn more about TelWare’s maintenance services and managed phone systems, contact TelWare at 1-800-637-3148 or We look forward to showing you what a difference our commitment to customer services makes!

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Some of our featured clients include...

Featured Clients

  • AE Global Media
  • After Disaster
  • Air Components
  • Allen Tate Realtors
  • Charlotte Plastic Surgury
  • Charlotte-Mecklenburg Schools
  • Cherry Bekeart & Holland
  • Flow Automotive
  • Goodwill
  • Harris Teeter
  • Hickory Grove Baptist Church
  • Integra BMS
  • Joy FM
  • Killingsworth
  • Metrolina Greenhouses
  • NGK Ceramics
  • Oncology Specialists of Charlotte
  • Party Reflections
  • RE/MAX
  • S&D Coffee
  • Sales Performance International
  • The Interstate Group
  • Wendy's
  • Westover Church