Charlotte business telephone system support from TelWare.

Archive for the ‘Charlotte IP Telephone Systems’ Category

Hello?. . . No, It’s Fine. . . I’m Awake (Now)

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For busy executives of mid-sized businesses, there are constant meetings, both onsite and remote; conference  calls; video calls; projects; and deadlines to meet.  I often have lunch with business owners or IT managers who are hyper-connected due to clients having direct access to their personal cell phone number.  They can often be heard asking a… Read More »

OMG! How Long Does it Take to Learn to Use a Phone?!

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Everyone can agree, training is one of the most important elements of implementing a new technology system. But, when I tell a new customer that a typical business phone training class runs an hour to an hour and a half, what I hear is, “It’s just a phone . . . how long can it… Read More »

Business Communications Provider is an Authorized Mitel Partner!

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Mitel is a global leader in business communications that connects employees, partners and customers — anywhere, anytime and over any device, for the smallest business to the largest enterprise. Mitel offers customers infinite options with one of the industry’s broadest portfolios and the best path to the cloud. With more than $1 billion in combined… Read More »

TelWare Installs Business Phone System for AE Global Media

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At TelWare, we know that a business phone system is a vital component of your business, allowing your staff and customers to communicate with each other. As one of the nation’s leading business telephone system providers, we pride ourselves in delivering the best systems, services, applications and processes to ensure maximum performance and ease of use. We recently upgraded AE… Read More »

Business Telephone System Maintenance

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Your ability to communicate with customers is one of the most important components of your business. In order to communicate with those clients, your business telephone system needs to be functioning properly. The problem is that a business telephone system, like any technology, can encounter unexpected downtime or require troubleshooting from time to time. With… Read More »

TelWare Service Spotlight: System Maintenance

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Your phone system is a direct link between your business and your customers. As an essential tool for success, your phone system is an investment that requires routine maintenance to ensure it continues serving your growing business needs. Having a system maintenance plan with TelWare is a great way to save money and reduce downtime associated with phone… Read More »

TelWare: The Lost Art of Quality Customer Service

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In today’s world of global e-commerce, business operates at a dizzying pace. Transactions are instant, and anything your heart desires is just a click a way. While technological breakthroughs have made life more convenient for consumers and business owners alike, there is something to be said for old-fashioned, face-to-face customer service. These days, customer service… Read More »

TelWare Tips: 5 Phone Calls to Avoid this Halloween!

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At TelWare, we know that a business telephone system is a vital component of your business, allowing your staff and customers to communicate with each other. As Charlotte’s leading business telephone system provider, we pride ourselves in delivering the best systems, services, applications and processes to ensure maximum performance and ease of use. This helps your company maintain a… Read More »

Avaya IP Office 9.0: Simplified Management and Increased Scale

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Business telephone system provider TelWare is a “Partner in Customer Excellence” with Avaya, a leading global provider of business collaboration applications, systems and services. For nearly a decade we have installed and networked Avaya telephone systems and products, including Avaya IP Office. Avaya recently unveiled new software designed from the ground up to streamline the way mid-market companies collaborate… Read More »

Avaya IP Office 9.0 Now Available

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TelWare has been in business for almost 30 years. In that time we’ve seen the rise and fall of many telephone technologies. For nearly a decade, however, we have successfully installed and networked Avaya IP Office and it has become one of our primary product lines. “Avaya IP Office is the right choice for your… Read More »

Some of our featured clients include...

Featured Clients

  • AE Global Media
  • After Disaster
  • Air Components
  • Allen Tate Realtors
  • Charlotte Plastic Surgury
  • Charlotte-Mecklenburg Schools
  • Cherry Bekeart & Holland
  • Flow Automotive
  • Goodwill
  • Harris Teeter
  • Hickory Grove Baptist Church
  • Integra BMS
  • Joy FM
  • Killingsworth
  • Metrolina Greenhouses
  • NGK Ceramics
  • Oncology Specialists of Charlotte
  • Party Reflections
  • RE/MAX
  • S&D Coffee
  • Sales Performance International
  • The Interstate Group
  • Wendy's
  • Westover Church